Erratic Idle – Check fittings are tight and O-rings are present or not damaged. Check signal hoses for splits, cracks, loose connection,
kinking or any obstruction – old or fatigued hose may collapse under vacuum causing an obstruction.
BOV not actuating – With engine running, remove the signal hose to the BOV, there should be a loud hissing sound, confirmation of
vacuum can be felt by momentarily blocking this hose with a finger. Check the hose and replace if necessary.
Poor BOV actuation – Ensure that the signal hose is not shared and that the signal source is directly from the inlet manifold.
Poor BOV actuation – Ensure that the lower chamber ports of the BOV are not blocked when lower chamber is not being used.
Poor BOV actuation – Check the seal between the adapter and the BOV – ensure that there is no gap between the BOV base and the
Poor BOV actuation – Ensure that the spring installed is representative of your engines vacuum level.
Failing the above, submit a technical request to firstname.lastname@example.org with information of your engine configuration and photos of
ONE YEAR LIMITED WARRANTY
Turbosmart is a company built on Customer Satisfaction and Service. That is why all of our products go through regimented test procedures before they are packaged
and shipped. Turbosmart stands behind its products for one full year after purchase. Terms of Warranty, Service and Returns are as follows:
Limited Warranty: Turbosmart warrants its products to be free from defects in material and workmanship under normal use and if properly installed for a period of one
year from date of purchase. If found to be defective, it will be replaced or repaired if returned prepaid along with proof of date of purchase. This shall constitute the sole
remedy of the purchaser and the sole liability of Turbosmart to the extent permitted by law, the foregoing is exclusive and in lieu of all other warranties or representations
whether expressed or implied, including any implied warranty of merchantability or fitness. In no event shall Turbosmart be liable for special or consequential damages.
This warranty is only valid on products purchased from Turbosmart Authorized Dealers.
Service: After the warranty period has expired, repair service is charged based on a minimum and maximum charge rate. (Contact Customer Service for current rate).
Returns: When returning a Turbosmart product for repair, it must be accompanied by a completed Customer Warranty Form and RMA number. To access this form
THE TURBOSMART PLEDGE
DO NOT USE ANY TURBOSMART PRODUCT UNTIL YOU HAVE CAREFULLY READ AND UNDERSTOOD THE FOLLOWING AGREEMENT.
Please call if you have any questions or do not understand this agreement. Refer to our brochure, website or catalogue for terms and conditions and further information
regarding your product. Turbosmart appreciates your business and pride ourselves on our customer service. We are always happy to offer you advice and will provide
you with help in any way we can. The purpose of this agreement is to avoid any problems or hard feelings.
We sometimes make mistakes, as do our dealers, distributors and suppliers. Even customers can sometimes order the wrong parts. Do not use, modify, install, trial
assemble, nick, drop, scratch or adjust any part until you first check for any damage. Damage must be reported immediately. NO EXCEPTIONS. If there are any
components missing please contact your authorized reseller immediately upon receipt of your shipment. Missing components must be reported within five (5) business
days of receipt. Parts returned for any reason MUST BE IN RESALABLE CONDITION. It is YOUR responsibility, “THE CUSTOMER” to carefully package any returns to
avoid shipping damage. Insurance is highly recommended. Credit cannot be issued for damaged goods.
Turbosmart warranties the quality of the products it designs and manufactures to be free of defects in material and workmanship. This limited warranty is extended only
to the original purchaser and may not be transferred or assigned. This limited warranty applies to any product, which after careful inspection by Turbosmart, after receipt
of the product from our authorized reseller, is found to have a defect in either material or workmanship. Any modifications to the product will void any and all warranties
and will not be exchanged. Before installation, check new car warranty. Turbosmart is not responsible for voiding any original manufactures warranty.
All warranty claims must be returned to the nearest Turbosmart Office, you must return the product and sales receipt, at your own expense, accompanied by the
Customer Warranty Form stating the reason for the claim. Proof of purchase must be provided with any warranty claim and will be verified with the authorized reseller
from which the product was purchased.
If all the above procedures are followed, and the product is found to be defective in either workmanship or material, Turbosmart shall either repair or replace the product,
at its sole discretion, and sole cost. This limited warranty does not cover or apply to any personal injury, labor charges or any other incidental costs or damages caused
by the defective product. The individual purchaser acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement
and the individual purchaser agrees to indemnify Turbosmart and to hold Turbosmart harmless for any claim related to the item of the equipment purchased. Under no
circumstances will Turbosmart be liable for any damages or expenses by reason of use or sale of any such equipment.
THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY, WHICH APPLIES TO TURBOSMART PRODUCT AS EXPRESSLY GIVEN IN LIEU OF ANY
OTHER WARRANTY EXPRESSED OR IMPLIED, INCLUDING THAT OF MERCHANTABILITY. ANY IMPLIED WARRANTY INCLUDING THAT OF
MERCHANTABILITY AND/OR FITNESS FOR A PARTICCULAR PURPOSE IS HEREBY LIMITED BY THE SAME TERMS AND TIME LIMITATIONS SET FORTH IN
THIS LIMITED EXPRESS WARRANTY AND OTHERWISE EXCLUDED. EXCEPT FOR THOSE OBLIGATIONS ASSUMED HEREIN, TURBOSMART ASSUMES NO
OTHER OBLIGATIONS IN CONNECTION WITH THE SALE OF ITS PRODUCTS.
IN THE EVENT THAT THE INDIVIUDAL PURCHASER DOES NOT AGREE WITH THIS AGREEMENT THE BUYER MAY PROMPTLY RETURN THIS PRODUCT, IN A
NEW AND UN-USED CONDITION, WITH A DATED PROOF OF PURCHASE, TO THE PLACE OF PURCHASE WITHIN SEVEN (7) DAYS FROM THE DATE OF
PURCHASE FOR A FULL REFUND. THE INSTALLATION OF THIS PRODUCT INDICATES THAT THE INDIVIDUAL PURCHASER HAS READ AND UNDERSTOOD
THIS AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS.
The Turbosmart Team.
Head Office: Turbosmart Pty Limited, PO Box 264 Croydon, NSW, 2132 Australia
Ph: +61(2) 9798 2866
Fax: +61 (2) 9798 2826